Frequently Asked Questions
Everything you need to know about your Rieker shopping experience.
What makes Rieker Antistress footwear different?
Rieker shoes are specially designed with our signature Antistress features: they are lighter, more flexible, provide more room for the foot throughout the day, and offer superior shock absorption to protect your joints.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75, while a flat rate of $7.95 applies to orders below that threshold.
What is your return policy?
We offer a 30-day return policy for all unworn merchandise in its original packaging. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I find the right size?
Rieker uses European sizing. We provide a comprehensive size conversion chart on each product page to help you translate your US or UK size into the perfect European fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Klarna and Afterpay.
Are Rieker shoes waterproof?
Many of our styles feature 'RiekerTex' technology, which makes them water-resistant and breathable. Please check the product description for the RiekerTex logo to ensure the specific pair meets your weather-protection needs.